Nabilla Putri, R., Tasrif, E., Hadi, A. and Marta, R. (2026) “Design and Development of a Web-Based Educational Chatbot Using Natural Language Processing for Public Information Services at SMK Negeri 2 Padang”, Jurnal Teknologi Informasi dan Pendidikan, 19(2), pp. 1526–1544. doi: 10.24036/jtip.v19i2.1002.